How to create a preview link when the store is not publicly available
Shopify has a couple of features to protect your store while you're still creating your products or tuning the theme, the storefront password and the pre-launch page.
In both scenarios, you can create a preview link to your storefront for our support agents to safely access your store using that private link.
Please, take a moment to
read the following Shopify post on how to
create a preview link to share with us in case we need it to help you.