How do I cancel my Halloween subscription?
The recurring charges are managed directly by Shopify, so uninstalling the app will automatically cancel your subscription of the app and prevent any future charges.
Anyway, it is always good practice to disable the app first in order to ensure that all traces of our code are also removed from your store template. You can do this from the app preferences page.
after that, go to your Shopify admin, section ' Apps' and click on the waste bin icon on the right-hand side of the app listing: Finally, please note that all payments are managed directly by Shopify. It is Shopify, not us, who charges you, and then transfers our part to us.
For that reason, we cannot create or refund charges or control the billing cycle. We do not have access to your payment data either. You can contact Shopify support for any question related to the app charges.