How do the directly converted products stats work?
They display the number of products added directly to the cart with the Add to Cart button in the app widget and then purchased.
The product is considered bought when the Thank You page is reached, so it is silently ignored if the customer has closed the browser window before reaching that page.
Please note that subsequent changes in the order are not taken into account. Consequently, if an order is cancelled later, it will still be counted here.
Important: all conversion stats are based on the new Shopify checkout, which should be activated for all stores. If your store does not have checkout on your own domain activated or uses any alternative form of checkout, conversion stats will not be gathered.
Discounts or other total price modifications may not be taken into account in the amounts displayed.