How can I create a staff account for you?
We usually can solve all support requests by tuning the app preferences so we generally don't need access to your store admin.
In seldom cases, we may need to access your Shopify admin in order to tune some configuration option. For that, we would need you to create a temporary staff account for email@example.com.
You can see in the video below how to create it:
If you prefer to set only individual permissions, ' Apps', 'Settings' and 'Themes' are the ones that we generally need: