Frequently Asked Questions
- Is my customer data protected? What about GDPR?
- Why the loupe on mobile is centred? My finger blocks it
- My images are too big. How do I control the size of the zoomed in image?
- Can you add a tip below the big product images that says 'Click to Enlarge' or something similar?
- Is this app compatible with all browsers?
- Will the zoom work on the quick view pop-up?
- Will this app cause any changes to my store theme or styles?
- Will Cool Image Magnifier slow down my page loading times?
- Does Cool Image Magnifier work on Shopify POS (Point of Sale)?
- Can I enable the magnifier for images which are already expanded to the full page?
- Can I enable the app only for some collections?
- Can I have different settings for mobile and desktop views?
- Cool Image Magnifier compatibility with mobile image slider
- Is Cool Image Magnifier compatible with my theme?
- Do i need to upload or configure my product images separately for this app?
- Does Cool Image Magnifier alter the size or resolution of my images?
- How can I exclude a image from zooming?
- Can I get a reduced app fee?
- Do I need to know web design or coding to make configuration changes?
- Can I edit or customise the app script?