Troubleshooting
- What is the Shopify storefront password?
- The app script is still in my template after the removal of the app
- The zoom is working only on the first or primary image
- Cool Image Magnifier compatibility with mobile image slider
- Does the Turbo theme performance mode affect the app?
- Is the app script file optimised?
- How can I access the app preferences page?
- How can I exclude a image from zooming?
- Background colour in the magnified image is different from my store background
- The app is not detecting my product images
- I've been charged before the trial expiration
- How can you access the app preferences without my login details?
- How can I create a staff account for you?
- How to create a preview link when the store is not publicly available
- Will I be double-charged after reinstalling?
- I have high-resolution pictures but I see them blurred
- How to fix the product image thumbnails functionality
- I think I've been charged during the trial period
- I can't close the lightbox, I don't see the close icon
- Cool Image Magnifier is not working, there's more than one zoom effect active on the store