Troubleshooting
- My shop is not in English, can I translate the texts in Shipping Rates Calculator+
- A shipment too heavy error is displayed
- Does the Turbo theme performance mode affect the app?
- App auto-configuration on theme publication
- The Shipping Rates Calculator+ widget appears twice
- Will I be double-charged after reinstalling?
- Is the app script file optimised?
- I think I've been charged during the trial period
- How can I create a staff account for you?
- What is the Shopify storefront password?
- Can I prevent the widget to appear in some place?
- How to create a preview link when the store is not publicly available
- How to prevent the calculator to appear in a particular element
- How to place the app in a particular form
- My app preferences are not updated
- Does Shipping Rates Calculator+ modify my theme templates?
- How can I access the app preferences page?
- I've been charged before the trial expiration
- How can you access the app preferences without my login details?