Troubleshooting
- My shop is not in English, can I translate the texts in Shipping Rates Calculator+
- Does the Turbo theme performance mode affect the app?
- A shipment too heavy error is displayed
- How can I create a staff account for you?
- How can I access the app preferences page?
- Is the app script file optimised?
- I've been charged before the trial expiration
- How can you access the app preferences without my login details?
- Will I be double-charged after reinstalling?
- What is the Shopify storefront password?
- I think I've been charged during the trial period