Frequently Asked Questions
Frequently Answered Questions
- Can I get a reduced app fee?
- Can I get a trial extension?
- Can I get support to make configuration changes?
- Can I turn off the background music?
- Do I need to install the app for every theme on my store?
- Does Halloween work on mobile devices?
- How do I cancel my Halloween subscription?
- How do I install Halloween on my store?
- How does the 'Fast Loading' option work?
- How to understand the output of optimisation tools
- Is my customer data protected? What about GDPR?
- My app preferences are not updated
- Sounds are not playing automatically on my browser
- Will app work on an unpublished theme?
- Will disabling the app reset my app settings to default values?