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App Subscription

  • How do I install Video Background on my store?
  • How do I cancel my Video Background subscription?
  • Can I get a reduced app fee?
  • Can I get a trial extension?
  • Video Background terms and conditions
  • How does Video Background work on Shopify Plus stores?
  • Will I be double-charged after reinstalling?
  • I think I've been charged during the trial period
  • After paying monthly subscription re-install is asking for payment again
  • How can I check my subscription details?
  • Does Video Background work on my Shopify plan?
  • I have closed my store. How do I cancel my subscription?
  • Is Video Background partner-friendly?
  • Will I be charged for app fees if I pause my store?

Categories

  • App Subscription
  • Configuration Options
  • Frequently Asked Questions
  • Themes
  • Troubleshooting
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