Frequently Asked Questions
- Does Video Background work on mobile?
- How do I change the video background loading image?
- Will the video background slow down my site?
- What is the best size for my video?
- Can I upload my own videos?
- Why doesn't the video autoplay in Chrome?
- What is the best resolution for my video?
- Can we configure videos from Vimeo or other video services?
- Can I configure more than one Video Background in the same page?
- How to avoid a video showing black bands
- Do I need to know HTML or Liquid to configure Video Background?
- Can I get a reduced app fee?
- Does Video Background work on Shopify POS (Point of Sale)?
- How to understand the output of optimisation tools
- Is my customer data protected? What about GDPR?
- How does the 'Fast Loading' option work?
- Does Video Background work on my Facebook or Buy Button sales channels?
- How many Video Backgrounds can be configured?
- Can I get a trial extension?
- How to use wildcard URLs to display a video in several pages?