Troubleshooting
- My old image is displayed for a second
- How to get rid of the black bands of my video?
- How to avoid a video showing black bands
- Why doesn't the video autoplay in Chrome?
- Is it possible to make the video partially transparent?
- Is the app script file optimised?
- Will I be double-charged after reinstalling?
- What is the Shopify storefront password?
- How can I create a staff account for you?
- How can you access the app preferences without my login details?
- I've been charged before the trial expiration
- Does the Turbo theme performance mode affect the app?
- How to create a preview link when the store is not publicly available
- I think I've been charged during the trial period