Code Black Belt Knowledge Base
  • Also Bought
  • Cool Image Magnifier
  • Currency Converter+
  • Frequently Bought Together
  • Full Page Zoom
  • Halloween
  • Shipping Rates Calculator+
  • Valentine's Day
  • Video Background
  • White Christmas

Troubleshooting

  • My video autoplays but sound is not working
  • My old image is displayed for a second
  • How to avoid a video showing black bands
  • The video takes a few seconds to load
  • How to get rid of the black bands of my video?
  • Does Video Background modify my theme templates?
  • Will Video Background affect my SEO negatively?
  • Will I be double-charged after reinstalling?
  • How to create a preview link when the store is not publicly available
  • I've been charged before the trial expiration
  • Is the app script file optimised?
  • Is it possible to make the video partially transparent?
  • I think I've been charged during the trial period
  • Does the Turbo theme performance mode affect the app?
  • What is the Shopify storefront password?
  • How can I create a staff account for you?
  • My app preferences are not updated
  • How can you access the app preferences without my login details?

Categories

  • App Subscription
  • Configuration Options
  • Frequently Asked Questions
  • Themes
  • Troubleshooting
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