Frequently Asked Questions
- What is the best resolution for my video?
- Understanding the different warning messages from GTmetrix speed report
- How to understand the output of optimisation tools
- Video Background app permissions
- How to create a preview link when the store is not publicly available?
- Will the app cause any changes to my store theme?
- Can Video Background app works on checkout pages?
- If I disable the app, will it reset my settings to default values?
- How can you access the app preferences without my login details?
- Can I get support to make some changes in the app preferences?
- Do I need to install the app for every theme on my store?
- How can you access the app preferences without my login details?
- Is Video Background app compatible with all browsers?
- Does Video Background app work on my Facebook or Buy Button sales channels?
- Can I get support to make some changes in the app preferences?
- If I change my store theme, will the app continue working?
- What is the Shopify storefront password?
- Can I save different preferences for each theme?
- Will my app work with an unpublished theme?
- How app updates are applied?