Troubleshooting
- My video autoplays but sound is not working
- My video isn't autoplaying on mobile
- My old image is displayed for a second
- Make your videos clickable to display more content to your customers
- My app preferences are not updated
- Understanding the different warning messages from PageSpeed Insights speed report
- The video takes a few seconds to load
- The app script is still in my template after the removal of the app
- Will I be double-charged after reinstalling?
- App auto-configuration on theme publication
- I've been charged during the trial period
- Why am I asked to accept some permissions on installation?