Frequently Asked Questions
- How app updates are applied?
- How can you access the app preferences without my login details?
- How do I replace an image by a video?
- How many Video Backgrounds can be configured?
- How to avoid a video showing black bands
- How to change the image that is displayed while the video is loading?
- How to create a Background Video?
- How to create a preview link when the store is not publicly available?
- How to do not autoplay videos?
- How to get rid of the black bands of my video?
- How to obtain an element selector
- How to place a Video Background differently on desktop and mobile?
- How to turn on and turn off the video sound?
- How to understand the output of optimisation tools
- How to use wildcard URLs to display a video in several pages?
- If I change my store theme, will the app continue working?
- If I disable the app, will it reset my settings to default values?
- Is it possible to make the video partially transparent?
- Is my customer data protected? What about GDPR or CCTA?
- Is the app script file optimised?