Troubleshooting
- Can I check how recommendations for a particular product are built?
- Filtering in the products modal
- I've been charged before the trial expiration
- Will I be double-charged after reinstalling?
- Are discounts available on my Frequently Bought Together installation?
- How can you access the app preferences without my login details?
- How to create a preview link when the store is not publicly available
- Will be the discount applied twice if the bundle is added twice?
- I don't think the app is recommending the correct items
- "Cheapest item for free" discount with a zero-price product in the bundle
- My app preferences are not updated
- The app is showing hidden variants from a discount or quantity break app
- I think I've been charged during the trial period
- How can I know if I tagged a product correctly?
- Can I disable one tagged product recommendations for Frequently Bought Together not for Also Bought?
- Can I exclude one tagged product from the Frequently Bought Together recommendations but not from Also Bought's?
- Are discounts compatible with the Candy Rack app?
- My Ali Reviews rating appears as small squares
- What happened to the SEO report?
- GTMetrix reports that my store loading time is slow